Privacy Policy

Our Policy explains what information we collect on the Website, how we use or share this information, and how we maintain such information. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy only concerns the information collected on the Website and not any information received or obtained through other methods or sources.

1. What Information Do We Collect?

The types of information we collect include the followings:

  • Contact details and basic information: The personal information you provide us such as your name, user name, user ID, address, and email address.

  • Financial information: You will be required to provide Nest-to-Impress Store information regarding your credit card or another payment method. You represent yourself and justify to us that such information is correct and that you are authorized to use the payment instrument.

  • Your IP address: When you browse our store, we also automatically receive your computer’s internet protocol (IP) address which helps us learn about your browser and operating system.

When you provide us with personal information to create an account, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our actions of collecting and using these data for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

2. How Do We Use Your Information?

We use your information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. The detailed purposes include:

  • Enable you to access and use Nest-to-Impress Store

  • Deal with orders and accounts for the supply of our goods and services

  • Process payments

  • Send you service or support messages, updates, security alerts, and account notifications

  • Provide reporting and analytics

  • Customer support

  • Marketing purposes (with your consent)

3. How Is Your Information Shared?

We do not transfer your personal information in any way to any parties other than the trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information in cases when this is required to comply with the law, enforce our site policies or protect our rights, property, or safety.

4. What Are Our Third-Party Services?

In general, the third-party providers used by us will only collect, use and disclose your information to the necessary extent to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies thoroughly so you can understand how these providers handle your personal information.

In particular, certain providers are located or have facilities in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subjected to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of these sites and encourage you to read their privacy statements.

5. How Do We Protect Your Information?

To protect your personal information, we take reasonable precautions and strictly follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional commonly accepted industry standards.

At Nest-to-Impress Store, we never share our customer’s data with a third party in any way. We use the information that you provide for specific purposes such as responding to your requests, customizing your online shopping experience, improving our store and services, and communicating with you. We always try to personalize and continually enhance your Nest-to-Impress shopping experience.

6. Where Do We Store Your Data?

The information we collect is processed at our offices and any data processing facilities operated by the third parties as mentioned above.

By submitting your personal information, you agree to this transfer, storing, or processing by us. When we transfer or store your information in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

7. How Long Do We Store Your Data?

We will store your information as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law. No purpose in this policy will require us to keep your information after you terminate your account.

8. How Do We Use Cookies?

We use “cookies” technology to store data on your computer using the functionality of your browser. Cookies allow the website publisher to perform certain tasks like finding out whether the computer (and probably its user) has visited the site before. You can also modify your browser to prevent cookie use - but if you do this, the Service (and the Website) may not work appropriately. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the behavior patterns of visitors to the website.

Also, in the course of serving advertisements to this Website (if any), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subjected to this Policy but to their respective privacy policies. (Please note that the use of the Website is neither intended for nor directed to children under the age of 18.)

9. How Can You Manage Or Delete Your Information?

You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account or contacting us using the contact information provided below.

When we receive your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

If you log in by using Facebook, you can also delete your information by going to the part of Application and Website, then find Nest-to-Impress and uninstall the app. After that, you can find Nest-to-Impress in the uninstall tab and can send a request to delete data. In this way, you will get the code and the URL to track deletion status.

10. Do We Make Updates To This Policy?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Depending on the nature of the change, we may announce: (a) on the homepage of the Website, or (b) by email, if we have your email address. 

However, in any event, by continuing to use the Website after any changes are made, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.

11. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you can contact us via our email: [email protected]


Shipping Policy

1. Delivery time

When processing your order, we consider these factors when calculating the Estimated Delivery Date:

- Order Processing Time:

+ After your payment is authorized and verified, we will start processing your order,and this process often takes 5 -7 business days, so please be patient with us.

- Transit Time:

 + The duration of transit varies based on your location. Rest assured, we prioritize selecting a stock that is closest to your area to speed up shipping and ensure the swiftest delivery of your order.

+ You'll receive a shipment notification email and message that will provide you with the tracking number once it is shipped.




            Delivery Timescale


UPS/DHL/USPS/Yun Express

90% of orders arrive within 7 days after purchased



95% of orders arrive 3 days after despatch, and almost all within 5 days*


Canada Post, Yun Express

95% of orders arrive 10 days after despatch 


Fastway/ Auspost /Yun Express

90% of orders arrive 7 days after despatch 



95% of orders arrive 10 days after despatch 



95% of orders arrive 4 days after despatch 



95% of orders arrive 10 days after despatch 



95% of orders arrive 4 days after despatch 



90% of orders arrive 10 days after despatch 



90% of orders arrive 15 days after despatch 



90% of orders arrive 10 days after despatch 



90% of orders arrive 10 days after despatch 



90% of orders arrive 15 days after despatch 



90% of orders arrive 10 days after despatch 



90% of orders arrive 10 days after despatch 



90% of orders arrive 15 days after despatch 



95% of orders arrive 4 days after despatch 

*Please note that these are estimated delivery times only.

2. Shipping charge

Shipping charges are estimated due to your location, the order’s weight and shipping method. The minimum standard shipping fee will be $6.99.

Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

3. Shipping methods

We offer a range of shipping options to cater to your needs, including standard and expedited shipping.

+ Standard Shipping: This option is available for most countries where our products can be delivered.
+ Expedited Shipping (also known as Express Shipping): For customers in the United Kingdom, the United States, Canada, and Australia.

4. Customs and Duties

For international orders, please be aware that customs duties, taxes, or fees may be applied by your country's customs department. These charges are the responsibility of the recipient.



Refund Policy

1. Not Happy with Your Order

At Nest-to-Impress, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order or it does not meet your expectations, you may be eligible for a free refund within 90 days of the delivery date.
To request a refund, please contact our customer service team via our email. They will review your request and provide you with further instructions to ensure that you have the best possible experience with your Nest-to-Impress orders.
To help us quickly and effectively resolve your issue, please include a photograph of the item you received and let us know why you are not happy with your order. We will use this information to review your order and improve our service and products.
Please note that Our refund policy lasts for 90 days from the delivery date. If more than 90 days have passed since you received the item, unfortunately, we can no longer offer you a refund.

2. Damaged or Low-Quality Items

At Nest-to-Impress, we take pride in providing high-quality products that meet your expectations. However, in the rare event that you receive a defective or low-quality product, we will take responsibility for any damage that occurred during the production process and delivery. You may be eligible for a free refund or replacement within 90 days of the delivery date.
To request a refund or replacement, please contact our customer service team via our email. To help us quickly and effectively resolve your issue, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures should be taken on a flat surface, with the tag and error of the items clearly displayed.
We will review your request and send you replacements as soon as we confirm the situation. You do not need to return the defective ones. We will use this information to help you with your order and eliminate errors in the future.
Please note that:This warranty only covers manufacturing defects and does not cover:
 - Damage caused by accident - Improper care
 - Normal wear and tear - Breakdown of colors and materials due to sun exposure
- Aftermarket modification.
Our policy lasts for 90 days from the delivery date. If more than 90 days have passed since you received the item, unfortunately, we cannot offer you a full refund or replacement.

3. Did not receive your product

If your delivery is delayed than expected, you do have the right to request a refund or a new replacement for that order. Simply chat with our agent and provide your order information, we will assist you with the highest priority.
- Your request must be submitted to our team within 2 months since you placed the order. After that time, the tracking information might be expired so it will be impossible for us to assist you further.
- In case we proceed with a refund. It will go back to your account in 5-10 business days, depending on your bank’s progress.

4. Refund time

All refunds will be credited to your original form of payment. Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to the following table for more details.
Credit card
      Up to 10 business days
       3 to 7 business days



Note: In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.